Outgoing Wire or ACH Payments

Summary of Policy

For departments requesting payments to be issued via Wire or ACH.

Affected Parties

All Groups

Policy Statement

The Payment Request eForm should be used for issuing non-compensation payments.

It is important to note that Dartmouth now sends three types of electronic payments:

  1. Wire Transfer
  2. Electronic ACH, via PaymentWorks
  3. Electronic ACH, manual

Wire Transfers payments are primarily for making payments to international individuals or entities.  If there are special circumstances which make sending a domestic wire necessary, please select "International Wire Transfer" and provide the reason for the exception which may or may not be granted.

Electronic ACHs (via PaymentWorks) are now available as a preferred payment method to all of our vendors.  Vendors will select this method when they register in the PaymentWorks vendor portal, also entering their banking information.  Departments do not need to request or provide these details as Dartmouth no longer holds this information.

Electronic ACHs (manual) are typically initiated for centrally focused activities related to banking and insurance payments.  These are not commonly used or requested from departments.

Non-PaymentWorks Electronic transfers are typically made twice a week, Tuesday and Thursday afternoon, therefore any request to make an electronic payment needs to be received by the Accounts Payable Office no later than 11am on Tuesday or 11am on Thursday. The eForm should be submitted in time to accommodate this deadline.

Sending electronic funds to international bank accounts may take anywhere from three to ten business days for the recipient to have access to the funds, depending on which country the receiving bank is in, keep this in mind when trying to meet payment due dates.

All requests for electronic transfers must contain the following information:

  • Type of Electronic Transfer: Specify Wire or ACH in the "Reason" field
  • Beneficiary Name
  • Beneficiary Telephone and Email (if available)
  • Beneficiary Address, including City, State, Postal Code and Country
  • Bank Name
  • Bank Address, including City, State, Postal Code and Country
  • Bank Account Number or IBAN Number
  • Bank Routing Number or Swift Code (note the bank's ABA number for a wire may be different than the bank's ABA number for an ACH)

Please note that the Accounts Payable staff will not find the banking information from previous electronic fund transfers in order to process a current payment request. The requestor of the electronic transfer needs to provide that information to Accounts Payable. It is always best practice to confirm with the payee their banking information if it is not specifically shown on the invoice or previously provided. Banking relationships change and we should not assume that the information from a previous electronic fund transfer is the correct information for a current payment.

Policy ID


Effective Date

October 27, 2011

Last Revised Date

June 1, 2021


Finance & Administration

Office of Primary Responsibility


Office(s) of Secondary Responsibility

Last Reviewed Date

June 1, 2021

Next Review Date